Visit a Heat Pump

In April 2024 Nesta launched Visit a Heat Pump - a free, national service that hooks up heat pump owners with those interested in getting a heat pump. This one-of-a-kind service inspired and supported people across the country to visit a heat pump - with some going on to get a heat pump installed in their home. The service has 780 heat pump hosts signed up, over 1,700 visitors have used it to view a heat pump, and a growing number of installers use it to showcase their works. Visits have taken place across Great Britain, from Inverness to the Isle of Wight, Neyland to Norwich. This service has already helped households remove fossil-burning gas boilers and replace them with heat pumps, showing huge potential to become an integral piece of the customer journey to low-carbon heating.

The application of behavioural science insights and peer-to-peer exchange of info and experience sets this service apart from the majority of green heating programmes which rely on provision of info from experts.

We’ve worked closely with industry to share the service - helping ensure wherever you are in the country, if you’re interested in seeing a heat pump, you can.