Parkinson's UK has created an exciting new UK-wide service called Parkinson's Connect. Parkinson's Connect will provide best-in-class, proactive and tailored support for people affected by Parkinson’s - from the moment they are diagnosed throughout life with the condition. The service combines access to expert advisers alongside self-management tools and personalised information, all shaped using modern digital and service design approaches. Unlike most charity services, Parkinson's Connect is integrated with the NHS so people with the condition get a consistent and joined up care experience.
The service is designed to tackle two major problems:
• People diagnosed with Parkinson's receive little information or guidance about how to manage their condition - leading to worsening symptoms and increased stress, anxiety and fear
• Parkinson's is the fastest growing neurological condition and current health services are already under strain, leaving people with limited access to support from healthcare professionals
Parkinson's Connect is set up to reach people at diagnosis through a sector-first referral to Parkinson's UK directly from NHS teams, and then continues to offer proactive support throughout life with the condition. The project uses a lean service design methodology to make sure all aspects are rooted in the needs of people living with Parkinson’s.