Melissa’s work has had a great impact on a wide range of services from Residential and Supported Living through to Domiciliary support in the community. She has championed Ambient’s values and mission to deliver ‘personalised support that enables individuals to lead valued and meaningful lives in the community’. Her kindness, commitment, motivation and passion has shone through and been an inspiration to others. Melissa has seized all opportunities to further her professional career and personal development. In 2021 Melissa completed her Level 7 OT Diploma. She is now an OT Technician, championing our OT career pathway. She has moved from her operational role to sharing her skills and best practice across a number of services, having a wider impact across the whole charity.