Emma Ratzer became CEO of Access Community Trust in 2012, following a five-year period of progression within the organisation.
Taking the helm during adverse times for the Third Sector, following years of austerity policies and significant cuts in funding did not phase Emma at all. A strategy was carefully developed that would not only secure the charity's 5 localised homeless projects immediately, but also allow the organisation to flourish in the future under 4 key themes (Health and Wellbeing, Employment, Enrichment and Accommodation).
Understanding the success of the organisation's aims are only achievable by an invested and dedicated workforce, Emma's empowering management style remains hands on and approachable. There is no glass ceiling; she attends regular forums at all levels within the charity and the community, affirming the organisation's commitment to supporting the homeless and those suffering from social exclusion throughout Suffolk and Norfolk.
Today, the Trust supports thousands of people of all ages each year. It employs over 120+ individuals throughout its projects and 5 social enterprise community caf's. It is recognised as a Sunday Times Top100 not for profit employer and has increased its annual turnover considerably, from under £2million in 2012 to nearing £4million in 2019.